We are the most reliable, customer-centered fencing company in the Charlotte/Austin area. Our customer journey is designed to bring joy, not stress. We answer our phones, we honor our word, we show up on time, and we do what we say with excellence. Whether you are a residential or commercial customer, Vision Fencing supports you through the entire process.
We stand behind our work and are proud to offer a 1 Year Workmanship Warranty on services rendered. Plus, a limited lifetime warranty on select materials direct from the manufacturer.
SERVICE GUARANTEE TERMS & CONDITIONS
WARRANTIES Fences are warranted for period of 1 year against defects on workmanship; any non-payment of a balance owed by the Buyer, voids the warranty. Other than this warranty and the gate warranty found below, there shall be no other express or implied warranties, including but not limited to implied warranties of merchantability, or fitness for any particular purpose. No verbal assurances or warranties will be valid at any time.
EXCLUSIONS Vandalism, extreme weather, vehicular damage, misuse, climbing, unusual impact or pressure, and normal wear and tear. Fence materials will change appearance, dimensions, and shape due to the process of aging and exposure to the elements. Wood fence materials are subject to warping and cracking. Defects caused by the above-described natural changes in materials are specifically excluded from this warranty.
GATE WARRANTY Gates will be adjusted at no charge for a period of 30 days following completion of the fence installation, provided abuse is not evident.